Urban’s Gallery

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Hey! Refunds are always an option so this is how they work…

• If a CLIENT CANCELS their appointment then HALF of the deposit is returned immediately.
• If Urban CANCELS their client appointment then a FULL deposit is returned immediately.
• If you do not like your LASHES after leaving your appointment you have a 24 hour window to allow me to REFIX them. If you are still not satisfied then HALF of what you paid will be returned IMMEDIATELY.
• If you do not like your MAKE UP after leaving your appointment you have a 1 hour window to allow me to REFIX it. If you are still not satisfied then HALF of what you paid will be returned IMMEDIATELY.
• If you need to MOVE your appointment to another date then your deposit CAN be transferred once.